Versandbedingungen
Shipping Information
At Mortuim5store, we are committed to fast and reliable delivery through trusted carriers.
Delivery Time
Total delivery time = Processing time + Shipping time
Shipping Process
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Processing time: Order confirmation, packaging, and preparation before shipment.
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Shipping time: Begins after processing and depends on the shipping method and destination.
Estimated Delivery Times
| Country | Processing Time | Shipping Time | Total Delivery Time |
|---|---|---|---|
| United States | 3–5 days | 14–16 days | 17–21 business days |
| Canada | 3–5 days | 14–16 days | 17–21 business days |
| France | 3–5 days | 14–16 days | 17–21 business days |
| Belgium | 3–5 days | 14–16 days | 17–21 business days |
| Switzerland | 3–5 days | 14–16 days | 17–21 business days |
| Germany | 3–5 days | 15–19 days | 18–24 business days |
Shipping Costs
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United States, United Kingdom, Australia, Canada: $5.99
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France, Belgium, Switzerland: $12.99
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Germany: $12.99 flat rate
Order Tracking
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You will receive a tracking number by email once your order has shipped.
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You can track your shipment on our website.
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Tracking updates may take 5–7 business days to appear.
Shipping Delays
If your order is not delivered within 45 days, please contact us at [email protected].
We aim to respond within 12 hours.
Delivery Issues
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Marked as delivered but not received: Please check nearby or contact the carrier.
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Incorrect address: Ensure your shipping details are correct before placing your order.
Customs & Taxes
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Customers are responsible for any applicable customs duties or taxes.
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No refunds will be issued for orders returned due to unpaid customs fees.
Contact Us
Address: 3405 Easy St, Dallas, TX 75247, United States
Email: [email protected]
Phone: +1 667-250-6280
